Is a computer required to use the Rapidlogger?
No. The Rapidlogger System is a standalone data acquisition system that does not require any PC or laptop for operation. A PC can be used to display data and generate reports in real time, but is not required.
Do I have to buy software from you?
We supply our RapidVu data acquisition software with our hardware, you have to buy one permanent license for each hardware. However you can run our software on any number of laptops without any additional licenses.
What data protocols are supported?
The Rapidlogger supports ASCII, CSV, WITS, Modbus, ftp and telnet formats. Data can also be played by from files, serial ports and Ethernet channels.
Can I plot the data in Excel?
Yes the Rapidlogger Data format is compatible with CSV and can be directly imported in excel and many other programs.
Why can I not print a job report?
Microsoft Word 2003 or newer is required to be on the same computer as the one you are generating the job report on.
I am not sure which version of RapidVu I am using.
The version number is given in the About dialog box of the program. This can be accessed from the help menu.
Can I connect a densitometer micromotion or endress hauser to the Rapidlogger?
Yes. Both densitometers are easily connected to the Rapidlogger. The details are in the manual.
Can I connect a turbine flowmeter to the Rapidlogger?
Yes. Turbine flow meter from Electronic data devices, Nu Flow and many others can be directly interfaced to the Rapidlogger. The details are in the manual.
Can I zero the pressure?
You can zero the pressure from the front panel or from the PC. The most common reason that the pressure value does not read zero is that the pressure sensor has a zero offset (out of calibration).
Can I calibrate the Pump Rate?
Yes. You can enter a new pump calibration factor from the front panel or you can use our easy to use software utilities to do this.
How do I find my Rapidlogger serial number?
Power up the Rapidlogger System and look at the LCD screen during startup. The serial number is displayed on the third line of text on the screen. See Tech Note 2 for details.
How do I change the date and time on my Rapidlogger?
There are three methods: (1) Use the RapidVu program (Tools > RapidloggerSystem Hardware > Sync Time), (2) Use the Rapidlogger Utility program and click "Sync Time", or (3) Use the Rapidlogger keypad (Press F6/MENU, then F6/SYSTEM, then F3/TIME). The battery-backed clock retains time for up to 2 years. See Tech Note 18 for detailed instructions.
How do I download data from my Rapidlogger to a USB drive?
Insert a USB flash drive into the Rapidlogger unit. The data will be automatically downloaded to the USB drive. You can also download and playback data using the RapidVu software. See Tech Note 19 for USB download procedures and Tech Note 22 for RapidVu download instructions.
How do I backup and restore my Rapidlogger variable settings?
Use the Rapidlogger Utility program on a PC connected to your Rapidlogger via Ethernet. The utility allows you to backup variable settings to your PC and restore them later. This is useful when configuring multiple units or recovering settings. See Tech Note 3 for backup procedures and Tech Note 46 for restore procedures.
Can I change the Rapidlogger variable settings from my PC?
Yes. Use the Rapidlogger Utility program which communicates with the Rapidlogger over an Ethernet connection. This program allows you to modify all variable settings including names, units, multipliers, and offsets. See Tech Note 23 for complete instructions.
How do I create a job report from my Rapidlogger data?
Use the RapidVu program to create quick job reports. The program can generate professional reports in Microsoft Word format. Note that Microsoft Word 2003 or newer must be installed on the computer generating the report. See Tech Note 25 for report generation procedures.
How do I set up WITS communication with my Rapidlogger?
The Rapidlogger system supports WITS (Wellsite Information Transfer Specification) protocol for integration with drilling systems. Configuration includes setting up the communication port, baud rate, and WITS record format. See Tech Note 21 for complete WITS setup instructions.
How do I calibrate pump total and rate variables?
Pump calibration requires determining the displacement per stroke for your specific pump configuration. Variables can be calibrated using either the front panel or the Rapidlogger Utility program. The calibration factor accounts for pump displacement and the number of stroke sensor pulses per revolution. See Tech Note 17 for detailed calibration procedures.
Can I use Endress-Hauser sensors with my Rapidlogger?
Yes. The Rapidlogger can interface with Endress-Hauser passive outputs. Specific configuration may be required depending on the sensor output type (4-20 mA, pulse, or frequency). See Tech Note 48 for connection details.
How do I update the firmware on my Rapidlogger?
Firmware update procedures differ between 1st generation and new generation Rapidlogger units. The update is performed using the Rapidlogger Utility program or USB drive depending on your model. Always ensure the unit remains powered during firmware updates. See Tech Note 43 for new generation units and Tech Note 44 for 1st generation units.
What should I do if my Rapidlogger LCD display is not working?
LCD display problems can be caused by several issues including loose connections, backlight failure, or display module failure. First, check all cable connections. If the unit is operating but the display is blank, the backlight may need replacement. See Tech Note 49 for troubleshooting procedures.
How do I replace a fuse in my Rapidlogger?
The Rapidlogger main unit contains internal fuses that protect the system. Fuse replacement requires opening the unit and locating the fuse holder on the power supply board. Always use the correct fuse type and rating specified in the manual. See Tech Note 47 for fuse location and replacement instructions.
Can I connect two RapidVu programs to view data simultaneously?
Yes. Multiple instances of RapidVu can connect to a single Rapidlogger unit over the network. This allows data viewing from multiple locations such as field office, operations trailer, and remote office. Each RapidVu instance can display different screen layouts. See Tech Note 68 for multi-connection setup.
How do I set up my Rapidlogger for coiled tubing operations?
Coiled tubing setup requires configuring variables for depth, pump pressure, pump rate, and weight. The basic setup can be completed using default variable templates or customized for specific equipment. See Tech Note 26 for simple coiled tubing variable configuration.
How do I calibrate level sensors for non-standard tank shapes?
Level sensor calibration for square, rectangular, or stepped tanks requires creating a calibration table that accounts for varying cross-sectional areas. The Rapidlogger supports multi-point calibration tables for complex tank geometries. See Tech Note 51 for square and stepped tank calibration procedures.
What is the DC-UPS power supply option?
The DC-UPS (Uninterruptible Power Supply) provides battery backup power to the Rapidlogger during power outages or voltage drops. This ensures continuous operation and prevents data loss during power interruptions. The DC-UPS automatically charges from the main power source and switches to battery power when needed. See Tech Note 46 for DC-UPS specifications.
How do I connect my laptop to the Rapidlogger network?
Connection requires configuring your laptop's network settings to match the Rapidlogger network. The default Rapidlogger IP address is typically 192.168.1.100. Set your laptop to a compatible IP address (e.g., 192.168.1.101) with subnet mask 255.255.255.0. See Tech Note 64 for Windows network configuration.
How do I activate extended features in RapidVu?
Extended RapidVu features require a license key. To activate, go to the Help menu in RapidVu and select "Enter License Key". Enter the license key provided with your system or purchased separately. The license is tied to your Rapidlogger hardware serial number. See Tech Note 7 for license activation procedures.
What are the default cementing variable settings?
The Rapidlogger includes default variable configurations for cementing operations including pressure, density, pump rate, and total volume. These defaults work with standard cementing equipment but can be customized for different sensors and pump configurations. See Tech Note 11 for default cementing variable tables and calculation methods.
How do I change the dial display settings on my Rapidlogger?
The RapidVu program allows customization of dial gauges including scale ranges, colors, and alarm limits. Access dial settings through the RapidVu configuration menu. You can create custom gauge layouts for different operations. See Tech Note 13 for dial display configuration instructions.
